Business/Quality Analyst

Responsibilities:

• Works with the Project Manager for development of Validation Management Plan to include the tasks, activities, deliverables, milestones, and validation review periods
• Designs and develops test plans, test cases, validation checklists, test datasets
• Work on epics, features, user stories, tasks for new portal modules to be developed
• Validates and tests the portal modules for the following: Compliance with Rules and Policy, Data Review, Functionality and Eligibility Calculation, Data Reporting
• Works with the Project Manager for development of initial and final validation reports
• Coordinates User Acceptance Testing (UAT) and prepares UAT test plans, cases
• Ensures timely completion of all validation plan objectives and milestones
• Reviews and assesses compliance with all the applicable rules and regulations
• Conducts interviews and surveys with up to 10 individual stakeholders
• Identifies areas of non-compliance and recommends corrective actions to address those
• Identifies areas of process improvement and recommends updates for the same

Qualifications:

• Bachelor’s Degree
• Minimum 5 years' experience in Business and Quality Analyst roles
• Experience with automated testing, performance, load testing, compliance testing, performing QA on software/web tools validation and compliance testing
• Experience with Agile Release Trains, Backlog Grooming
• Extensive experience in Agile Development, Quality Assurance, Quality Control, Defect Management and Resolution processes
• Highly detail-oriented - maintaining peak product quality, designing and implementing inspection activities, identifying and resolving problems, and consistently delivering exceptional outcomes
• Familiarity of ISO 37301:2021 Standard (PDCA cycle) is a plus
• Familiarity with CMMI framework, ISO 9001 Standard is a plus
• Experience with data analysis, report generation based on findings
• Experience in creating debriefing presentations
• Formal regulatory, compliance and/or quality training/certifications (i.e. CMMI Associates, ISO-37301 or 9001 Standards) is a plus
• Proven track record in being a team player
• Commitment to continuous process improvement, background in CMMI and ISO practices is preferred
• Experience in core elements of governance processes, policy and procedure evaluation, assessment of tools/applications against established rules and policies
• Strategic and growth-oriented mindset – able to see the big picture, across the entire program
• Self-starter that takes ownership and an inventive problem solver with a high level of personal and team accountability
• Operates with the high level of ethics, compliance, professionalism, and integrity
• Proficient in reading, writing, and implementing process documentation, findings, reports
• Experience in preparing audit and review packages (e.g. checklists, template, surveys), auditing processes, conducting gap analysis, and making corresponding change recommendations to ensure compliance
• Experience interacting with stakeholders and federal clients
• Proven ability to craft and implement, monitor, manage, and report performance of corrective action plans
• Support a culture of continuous process improvement
• High degree of proficiency MS Office Suite (Excel, Word, PPT), Outlook & internet browser applications
• Must have excellent communication skills, both written and verbal, and experience with communication at an executive level, small to midsize groups
• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
• Successfully pass background check prior to employment
• Familiarity with Oracle Application Express (APEX), Oracle database, MicroStrategy Reporting Server cluster, Microsoft .Net and IIS Server for DocuSign web services integration

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