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iCUBE provides comprehensive Business Area Support, IV&V, and Training solutions that enhance management reporting, decision-making, and organizational control. Our approach combines technical assistance, independent validation, and user enablement to help agencies achieve operational excellence.
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Delivering Program Management Excellence for HUD’s Operating Fund Program
iCUBE partnered with the U.S. Department of Housing and Urban Development (HUD), Office of Public and Indian Housing (PIH), to support the Operating Fund (OpFund) Program — a mission critical initiative that distributes over $5 billion annually to more than 2,900 Public Housing Authorities (PHAs).
The OpFund Program is essential to ensuring safe, decent, and affordable housing for low income families nationwide. HUD relies on accurate tools and processes to calculate operating subsidies, and modernization efforts required transitioning from legacy MS Access based tools to a new web portal platform.
Through our program management support, iCUBE strengthened HUD’s ability to manage this transition, delivering:
✓ Business Areas Support: Documented functionality of legacy MS Access tools and databases, provided daily operational support to HUD PIH staff and field offices, and ensured continuity during modernization.
✓ Independent Verification & Validation (IV&V): Designed and executed a structured validation methodology for new web portal modules, including HUD 52722/52723 submissions, SF-424/SF-425 submissions, Inventory, Program Expense Level (PEL), Energy Incentive Calculators (RRI etc.), and PHA Plans. Developed and administered targeted surveys to assess stakeholder confidence in HUD’s grant calculation modules. Performed compliance checks including regulatory and Section 508 compliance checks. Produced detailed validation reports with findings and recommendations — over 80% adopted by HUD — improving efficiency, transparency, and compliance.
✓ Training Support: Actively participated in HUD’s end user training sessions, gathering feedback, surfacing pain points, and providing targeted recommendations to improve user adoption and confidence. Supported onboarding and reinforced governance practices across stakeholders.
✓ Operational Excellence: Delivered ahead of schedule, enabling nationwide rollout of critical modules. Increased PHA form submission efficiency by 40% and improved Field Office productivity by 50% through automation and streamlined validation.
✓ Quality Results: Earned Exceptional CPARS ratings in Quality, Schedule, and Management throughout the contract engagement, with HUD noting iCUBE’s responsiveness, technical expertise, and proactive management.
This success story demonstrates how our program management expertise — spanning business support, IV&V, and training — strengthens HUD’s mission by ensuring accurate, transparent, and efficient distribution of operating subsidies to public housing authorities nationwide.
Client Testimonial
“iCUBE consistently delivered exceptional program management support for HUD’s Operating Fund Program. Their team provided reliable business area support, expertly validated complex web portal modules, and reinforced adoption through training and stakeholder engagement. The contractor exceeded expectations by delivering ahead of schedule, producing high-quality validation reports, and ensuring compliance with federal regulations. Their proactive management and technical expertise strengthened HUD’s ability to distribute $5 billion in operating subsidies efficiently and transparently.”
