Quality Assurance Compliance Specialist

Responsibilities:

• Works with the Project Manager for development of Validation Management Plan to include the tasks, activities, deliverables, milestones, and validation review periods
• Ensures timely completion of all validation plan objectives and milestones
• Reviews and assesses compliance with all the applicable rules and regulations
• Conducts interviews and surveys with up to 10 individual stakeholders
• Validates the HUD-52723 & HUD-52722 module in the OpFund Web Portal for the following: Compliance with Rules and Policy, Pre-Pop Data Review, Functionality and Eligibility Calculation, Data Reporting
• Reviews and assesses compliance of the module’s OpFund grant eligibility calculations
• Reviews the OpFund data derived from the processed Forms HUD-52722 and HUD-52723
• Creates Module Validation Review Package
• Works with the Project Manager for development of initial and final validation reports
• Identifies areas of non-compliance and recommends corrective actions to address those
• Identifies areas of process improvement and recommends updates for the same

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Qualifications:

• Bachelor’s Degree (Preferred)

• Minimum 5 years' experience in governance, compliance and Quality Assurance

• Familiarity with HUD Policies, Rules and Regulations (i.e The Public Housing Operating Fund Program; Grants And Agreements; Operating Fund Calculations) is a plus

• Experience with compliance testing, performing QA on software/web tools validation and compliance testing

• Extensive experience in Quality Assurance, Quality Control, Defect Management and Resolution processes

• Highly detail-oriented - maintaining peak product quality, designing and implementing inspection activities, identifying and resolving problems, and consistently delivering exceptional outcomes

• Familiarity of ISO 37301:2021 Standard (PDCA cycle) is a plus

• Familiarity with CMMI framework, ISO 9001 Standard is a plus

• Experience with data analysis, report generation based on findings

• Experience in creating debriefing presentations

• Formal regulatory, compliance and/or quality training/certifications (i.e. CMMI Associates, ISO-37301 or 9001 Standards) is a plus

• Proven track record in being a team player

• Commitment to continuous process improvement, background in CMMI and ISO practices is preferred

• Experience in core elements of governance processes, policy and procedure evaluation, assessment of tools/applications against established rules and policies

• Strategic and growth-oriented mindset – able to see the big picture, across the entire program

• Self-starter that takes ownership and an inventive problem solver with a high level of personal and team accountability

• Operates with the high level of ethics, compliance, professionalism, and integrity

• Proficient in reading, writing, and implementing process documentation, findings, reports

• Experience in preparing audit and review packages (e.g. checklists, template, surveys), auditing processes, conducting gap analysis, and making corresponding change recommendations to ensure compliance

• Ability to easy understand and adapt to new technologies, learn and follow new rules and regulations

• Experience assessing tools against comprehensive compliance program

• Experienced and comfortable navigating regulatory audits and responses

• Experience interacting with and responding to surveyors, and stakeholders

• Proven ability to craft and implement, monitor, manage, and report performance of corrective action plans

• Support a culture of continuous process improvement

• High degree of proficiency MS Office Suite (Excel, Word, PPT), Outlook & internet browser applications

• Must have excellent communication skills, both written and verbal, and experience with communication at an executive level, small to midsize groups

• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills

• Successfully pass background check prior to employment

• Familiarity with Oracle Application Express (APEX), Oracle database, MicroStrategy Reporting Server cluster, Microsoft .Net and IIS Server for DocuSign web services integration

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