Sr. Business Analyst with Strong Healthcare & Quality Assurance Background

Translates healthcare and quality requirements into actionable specifications and testable outcomes.

Filled
Location :
Remote
Company :
iCUBE Inc
Date Posted :
September 17, 2023
Pay :
Monthly
Job Description :
iCUBE, Inc. is seeking a Sr. Business Analyst/Quality Assurance Specialist - the position will be a fair mix (50/50) between business analysis and quality assurance responsibilities on different projects.

Project Description

This federal healthcare project is focused on providing a high level expertise in data integration, data exchange, and management services on large volume of data, establishing the data governance strategy, data management and modernization roadmap, performing an analysis of the current state of the system, identifying current gaps and issues and making intelligent and effective recommendations involving AI/ML use case for automation of data pipelines, suggesting required technology and skills needed to enable an established web-based system to more efficiently provide clinical data to make the healthcare system safer, higher quality, resulting in improved patient safety in hospitals. It also involves providing subject matter expertise and advisory services on managing the data lifecycle in healthcare delivery, identifying opportunities for Advanced Analytics, prototyping Advanced Analytics Opportunities, providing architecture recommendations based on ideal future state and tools/technologies currently available on a market vs. what is already in use in client’s arsenal.

Responsibilities

1. Conduct an environmental scan - strong review of literature, regulatory environment, economic and health environment, and interested party needs and capabilities. It will involve many hours of reading, researching and conducting stakeholder interviews.

2. Perform User Research, have a big vision, manage stakeholders, conduct Data Discovery phase sessions with stakeholders, build Data Flow diagrams (a major starting point and input for further data analysis and data modeling.)

3. Interact with all the stakeholders and assist in current state analysis and future state designs of the system by reviewing and updating the existing usability study to identify the human interactions with the system.

4. Identify all manual processes, understand the supporting processes, review and update the use cases and requirements that cover the potential use of the system by individual hospitals and healthcare systems.

5. Demonstrate a comprehensive understanding of the organization's service and the underlying resources and processes, easily discover weaknesses and opportunities for optimization, providing strategic benefits for the business.

6. Conduct deep research into facts and figures. Find out the best possible recommendation to move the business forward.

— QUALITY ASSURANCE ANALYST

The Quality Analyst position on a federal government project involves a very robust validation of the web-based application involving web based forms for data collection and complex financial calculations to ensure that the forms, reporting, and process follow federal laws, regulations and codes, and applicable contracts as well as federal notices, instructions, policies, publications, and organizational standards.

Responsibilities:

1. Development Validation Management Plan to include the tasks, activities, deliverables, milestones, and validation review periods.

2. Design and develop test plans, test cases, validation checklists, test datasets.

3. Work on epics, features, user stories, tasks for new portal modules to be developed.

4. Validate and test the portal modules for the following: Compliance with Rules and Policy, Data Review, Functionality and Eligibility Calculation, Data Reporting.

5. Develop detailed initial and final validation reports.

6. Coordinate User Acceptance Testing (UAT) and prepare UAT test plans, cases.

7. Ensure timely completion of all validation plan objectives and milestones.

8. Review and assess compliance with all the applicable rules and regulations.

9. Conduct interviews and surveys with stakeholders.

10. Develop and maintain user manuals.

11. Identify areas of non-compliance and recommend corrective actions to address those.

12. Identify areas of process improvement and recommend updates for the same

Qualifications:

1. Extensive experience (10+ years) in business analysis is a must!

2. Deep healthcare domain knowledge (5+ years) is a must!

3. Extensive experience (10+ years) in quality assurance is a must!

4. Ability to provide examples of your BA/QA work/artifacts during the interview process.

5. Excellent business and technical writing skills.

6. Deep passion and demonstrated success in finding solutions and understanding how things work. Desire to find out the best possible recommendation to move the business forward.

7. Desire to conduct deep research into facts and figures.

8. Keen to support the implementation of solutions that can help the project and the agency to flourish.

9. Ability to translate user needs and business goals into innovative and effective solution requirements.

10. Expertise in designing seamless, omnichannel customer experiences.

11. Proficiency in reading and writing business requirements, features, epics, user stores, functional and technical tasks, implementing process documentation, findings, reports.

12. Excellent communication skills, both written and verbal, and experience with communication at an executive level, small to midsize groups.

13. Senior skills in influencing and collaborating with diverse teams (e.g., data analysts, engineers, strategists) to ensure the user perspective is integrated throughout the project.

14. Extensive experience performing the Current State Assessment and Future State Analysis, interacting with stakeholders and federal clients.

15. Data Management and Advanced Analytics skills.

16. Proficient in building workflow diagrams: MS Visio, Lucidchart, OmniGraffle, Miro, etc.

17. Experience in using and building appealing presentations such in PowerPoint, Google Slides, create graphics, infographics, etc.

18. Strong knowledge in using customer feedback survey tools: Google Forms, Microsoft Forms, Qualtrics for data analysis to inform design decisions.

19. Experience working with SharePoint for design collaboration and document management.

20. Knowledge of RESTful APIs for integrating design elements into web applications.

21. Highly detail-oriented - maintaining peak product quality, designing and implementing inspection activities, identifying and resolving problems, and consistently delivering exceptional outcomes.

22. Experience with automated testing, performance, load testing, compliance testing, performing QA on software/web tools validation and compliance testing.

23. Experience with Agile Release Trains, backlog grooming.

24. Extensive experience in Agile Development, Quality Assurance, Quality Control, Defect Management and Resolution processes.

25. Self-starter that takes ownership and an inventive problem solver with a high level of personal and team accountability.

26. Excellent communication skills and ability to effectively collaborate with cross-functional teams.

27. Detail-oriented with strong problem-solving skills.

28. Ability to prioritize tasks between multiple projects and meet deadlines in a fast-paced environment.

29. Must have a high level of work ethics, compliance, professionalism, and integrity.

Additional Qualifications:

  • Bachelor's degree in Business Analysis or related field
  • Proven experience as a Business Analyst, Quality Analyst
  • High degree of proficiency MS Office Suite (Excel, Word, PPT), Outlook & internet browser applications
  • Experience working at the U.S. Department of Housing and Urban Development (HUD) is a big plus
  • Experience working at the U.S. Department of Health and Human Services (HHS) or HHS Agencies is a big plus
  • Familiarity of ISO 37301:2021 Standard (PDCA cycle) is a plus
  • Familiarity with CMMI framework, ISO 9001 Standard is a plus
  • Able to successfully pass background check prior to employment

Job Type :
Full Time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Shift : 
8 hour shift
Work Location : 
Remote