Derek Smith is a Human-Centered Design specialist at iCUBE, bringing more than 15 years of experience designing and improving complex digital products and services across federal agencies and Fortune 500 organizations. His work focuses on creating clear, usable, and scalable solutions that balance user needs, business objectives, and technical constraints.

Derek has led end-to-end design initiatives in complex and regulated environments, leading interaction design, information architecture, service design, and workflow optimization projects. He applies user research methods—such as usability testing, journey mapping, and user surveys—to inform and strengthen design decisions throughout the lifecycle.

Known for translating insight into execution, Derek collaborates closely with product managers, engineers, and stakeholders to define requirements, shape design frameworks, and iterate from concept through production. His approach emphasizes practical implementation, adoption, and measurable improvement tied to key business metrics.

At iCUBE, Derek is valued for his ability to connect user insight with system design and delivery. His work reduces risk, improves outcomes, and helps organizations deliver digital experiences that are effective, sustainable, and centered on the people who use them.

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